Mobile Pay

Mobile Pay

• How do I get a monthly permit if I'm a new parker??

  Our parking facilities with monthly parking offer several ways to set up monthly parking. 

  1. Set up an account via our online registration using any major credit/debit card.  Follow the prompts to select the parking lot and purchase your monthly permit before the 1st of the month. Your permit will then be mailed to you.
     1. You will be given the option to purchase month to month or sign up for recurring payments. 
     2. Recurring payments will be processed on the 20th of each month and permits will be mailed by the 25th. 
  2. For parking facilities using cardkeys or automated vehicle identification devices (AVI or pucks) for access, you will be required to sign up for recurring payments and pay a onetime deposit fee, which will be refunded when you cancel your contract and return your device. 

  If your permit is being mailed, BE SURE to make your payment at least 7 days BEFORE the beginning of the month so that your permit is received by the 1st of the month.  If you purchase parking too late you can use your transaction receipt for 7 days from date of purchase. Contact our local office if you have any questions. 

• How do I use my mobile phone to pay for parking?

  We utilize the parking app, Passport Parking for mobile payments in all our cities. This app is available for download on IOS and android devices. For more information please visit this site.

  Each location should have their ID number cleary marked on signs near each paystation. 

  What costs are associated with PassportParking Mobile Pay?
  Registering with PassportParking Mobile Pay is free of charge. Usual parking rates still apply, along with a .35 cents convenience fee charged to your credit or debit card.

  Is it safe to do a credit card transaction over the phone?
  Yes. Your credit card number is encrypted when you sign up and is never entered, displayed, or spoken during a transaction.

  Do I get a receipt?
  Yes. All transactions can be viewed by logging into you PassportParking Mobile Pay account. You also have the ability to receive receipts via email or simply printing directly from your account.

  How does the Parking Enforcement know that I have paid through PassportParking Mobile Pay?
  When you make your payment with PassportParking Mobile Pay, the zone and space information you enter is sent to the location host system and registered immediately. 

  Contact Information
  PassportParking Help Desk
  704-817-2500